Shipping Policy

Effective Date: 18 August 2026

At Elvarro, we aim to process and deliver your orders safely and efficiently.

1. Order Processing

Orders are generally processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotions, holidays, or periods of unusually high order volume, processing may take longer than usual.

2. Delivery Time

After your order has been dispatched, delivery generally takes approximately 3–7 business days, depending on the delivery location and courier availability.

Delivery times may vary for remote or difficult-to-service locations.

The estimated delivery time is only an estimate and is not a guaranteed delivery date.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

From time to time, Elvarro may offer free shipping promotions subject to the applicable terms and minimum order value.

4. Order Tracking

Once your order has been shipped, you may receive tracking information through your registered email address, phone number, or other communication channel provided during checkout.

You can use the tracking information to monitor the progress of your shipment.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Full name
• House/flat number
• Street/locality
• City
• State
• PIN code
• Contact number

Elvarro will not be responsible for delivery delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

6. Delivery Attempts

Our logistics partner may make multiple attempts to deliver your order.

If delivery is unsuccessful because the customer is unavailable, refuses delivery, provides an incorrect address, or otherwise fails to accept the shipment, the order may be returned to Elvarro.

Additional shipping charges may apply if the customer requests re-shipment.

7. Delayed Delivery

Delivery may occasionally be delayed due to circumstances outside our control, including:

• Weather conditions
• Natural disasters
• Transportation disruptions
• Public holidays
• Courier delays
• Operational issues
• Government restrictions
• High order volumes

We will make reasonable efforts to assist customers in tracking delayed shipments.

8. Damaged Packages

If your package appears damaged at the time of delivery, please take photographs of the package before opening it.

If the product inside is damaged, contact Elvarro customer support within 48 hours of delivery and provide photographs/videos and your order details.

9. Missing or Incorrect Products

If you receive an incorrect product, missing item, or incomplete order, please contact us within 48 hours of delivery.

Please provide your order number and clear photographs/videos where applicable so that we can investigate and provide an appropriate resolution.

10. International Shipping

Unless specifically stated on the website, Elvarro currently focuses on deliveries within India.

International shipping, if offered in the future, may be subject to additional shipping charges, customs duties, taxes, and import requirements.

11. Contact

For questions regarding shipping or your order, please contact Elvarro through the Contact Us section of our website.

Please include your order number when contacting us.